SMS Opt-In
How consent for text messages from VaultPac is requested, recorded and withdrawn.
The program
VaultPac Booking Notifications, operated by VAULTPAC LLC of Chicago, Illinois, which is the business responsible for this program. It sends text messages about a booking you have made — confirmation, vehicle and driver assignment, arrival, changes to your journey, and replies when you contact us about it. It sends no marketing or promotional messages.
This page is an illustration
Nothing on this page collects consent. It exists so that the opt-in can be read and verified without working through a booking. The checkbox shown below is disabled and records nothing, there is no form here and no data is submitted from this page. Consent is only ever recorded on the booking form itself.
The live booking form is at transportation.getvaultpac.com.
How we ask
Consent is requested on the booking form, at step 5, “Contact”. The checkbox sits directly beneath the mobile number field, because that number is what the consent is about. It is unticked until you tick it, it is a control of its own rather than part of accepting any other terms, and nothing in the booking is blocked by leaving it alone — a mobile number is required so a chauffeur can reach you, and agreeing to be texted is not.
To reach it on transportation.getvaultpac.com, the form is completed in order:
- Service — choose the kind of journey.
- Date & time — when it is needed.
- Route — pickup, destination and any stops.
- Passengers, bags & vehicle — party size, then choose a vehicle from the quote.
- Contact — lead passenger name, email and mobile number. The consent checkbox is here, immediately under the mobile number.
- Review — confirm and send.
Each step opens as the one before it is completed, so steps 1–4 must be filled in before the Contact step appears. That is why the checkbox is reproduced here rather than only described.
This is the control, exactly as it appears at step 5:
Mobile number · (312) 555-0123
Illustration only — disabled, and submits nothing.
Reproduced from the booking form for review. Consent is only ever recorded at transportation.getvaultpac.com. Wording version 2026-10-02.1.
What we record
One decision per mobile number per submission: the decision itself, the time our server recorded it, the page it was given on, and both the version and the full text of the wording shown above — so what you agreed to can be produced word for word later, rather than inferred from a version number.
A number with no recorded decision is treated as having declined. Absence is never consent.
How often, and what it costs
Message frequency varies with the bookings you make and how much contact a journey needs. Message and data rates may apply — your mobile carrier charges those, not us. VaultPac does not charge you for these messages. Carriers are not liable for delayed or undelivered messages.
How to stop
Reply STOP to any message to opt out. You will get one message confirming it, and then nothing further from this program. STOP takes precedence over any agreement previously recorded, and only replying START from the same handset lifts it. Reply HELP for our contact details.
You can also reach us at hello@getvaultpac.com or (312) 584-2701 at any time.
Your privacy
What we do with what you give us is set out in our Privacy Policy, and the program’s own terms in our SMS Terms. In short: Mobile information, including phone numbers, and SMS opt-in and consent records will not be sold, shared, or provided to third parties or affiliates for marketing or promotional purposes.